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Facebook VP Julie Zhuo remembers the moment when she was asked to lead a team. She felt like shed won the golden ticket, until reality came crashing in. She was just 25 and had barely any experience being managed, let alone managing others.
Her co-workers became her employees overnight, and she faced a series of anxiety-inducing firsts, including agonising over whether to hire an interviewee; seeking the respect of reports who were cleverer than her; and having to fire someone she liked. Like most first-time managers, she wasnt given any formal training, and had no resources to turn to for help. It took her years to find her way, but now shes offering you the short-cut to success.
This is the book she wishes she had on day one. Here, she offers practical, accessible advice like:
· Dont hide thorny problems from your own manager; youre better off seeking help quickly and honestly
· Before you fire someone for failure to collaborate, figure out if the problem is temperamental or just a lack of training or coaching
· Dont offer critical feedback in a compliment sandwich theres a better way!
If youre looking to be promoted or in your first decade of management, this is your go-to-guide.
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