Arthur Kipps, a junior solicitor in London, is summoned to Crythin Gifford to attend the funeral of Mrs Alice Drablow, and to sort through her papers before returning to London. It is here that Kipps first sees the woman in black and begins to gain an impression of the mystery surrounding her. From the funeral he travels to Eel Marsh House and sees the woman again; he also hears the terrifying sounds on the marsh.

Despite Kippss experiences he resolves to spend the night at the house and fulfil his professional duty. It is this night at Eel Marsh House that contains the greatest horror for Kipps. Kipps later discovers the reasons behind the hauntings at Eel Marsh House. The book ends with the woman in black exacting a final, terrible revenge.